Shipping policy

At Celestia Kanata, we aim to deliver your products safely and efficiently.

Processing Time

• Orders are processed within 1–3 business days
• Orders are not processed on weekends or holidays

Shipping Time

• Canada: 5–10 business days
• International: 7–20 business days

Shipping Rates

Shipping costs are calculated at checkout based on your location.

Tracking

You will receive a tracking number once your order has shipped.

Delays

Delivery delays may occur due to customs, weather, or carrier issues.

Incorrect Address

We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Celestia Kanata is not responsible for lost or stolen packages once marked as delivered.

Contact

Celestia Kanata
329 March Rd Kanata Ontario K2K 2E1